This Privacy Policy explains how Skipper Innovations (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or interact with https://skipperinnovations.com (the “Site”).
Information We Collect
We collect the following types of personal information:
1. Device Information
When you visit the Site, we automatically collect information about your device, including:
- Web browser, IP address, and time zone
- Cookies installed on your device
- Details about your interactions with the Site (e.g., pages viewed, referring sources, and search terms)
- Cookies: Data files placed on your device. Learn more about cookies at http://www.allaboutcookies.org.
- Log Files: Data such as IP address, browser type, referring pages, and timestamps.
- Web Beacons, Tags, and Pixels: Electronic tools to track browsing behavior.
2. Chat Assistant Information
When you interact with our AI chat assistant ("Skip"), we collect and store:
- Chat messages you send and receive
- Session identifiers to maintain conversation context
- Timestamps of your interactions
- Device and browser information for the chat session
- Provide personalized assistance about our services
- Improve our chat assistant's responses and accuracy
- Monitor for quality assurance and prevent misuse
- Analyze common questions to improve our services
3. Additional Information
If you voluntarily provide information (e.g., via forms), we may collect and store it for customer service or marketing purposes.
How We Use Your Information
We use the information we collect to:
- Communicate with you and provide customer support
- Screen for potential fraud and security risks
- Improve our Site's functionality and user experience
- Deliver targeted marketing based on your preferences
Sharing Your Information
We may share your personal information with trusted third parties to help us provide our services. For example:
- Google Analytics for site usage tracking. Learn more at Google Privacy Policy or opt out at Google Opt-Out.
We may also share information to comply with legal obligations, such as subpoenas or regulatory requirements.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your data
- Request deletion of your personal information
- Opt out of certain data processing practices
To exercise these rights, please contact us at jason@skipperinnovations.com.
Behavioral Advertising
We may use your personal information to deliver targeted advertisements. Learn more about online advertising at the Network Advertising Initiative.
You can opt out of targeted ads here:
Do Not Track
We do not currently alter our data collection when we detect a “Do Not Track” signal from your browser.
Data Retention
We retain your information as long as necessary for business purposes or legal obligations:
- Chat conversations: Retained as long as necessary for quality assurance and service improvement
- Analytics data: Retained for historical analysis and business intelligence purposes
- Other personal information: Retained as long as necessary for the purposes collected
Changes to This Policy
We may update this policy periodically. Changes will be posted on this page, and we encourage you to review it regularly.
Contact Us
For questions, complaints, or data removal requests, contact us at:
Email: jason@skipperinnovations.com
Mail: 1354 Middlebury Ct, Murfreesboro, TN, 37128, USA
